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Support Services Units

The Support Services Division is responsible for the operation and management of services to support the Public Safety Education and Training Center (PSETC). Units within the Division include Finance, Technical Services, Media Communications, Guest Services, Facilities, Maintenance and Housekeeping. These units provide a variety of services and support for our training units, operations, Resident Partners, DPSCS Office of the Secretary, our students and many federal, state and local allied agencies.

The Guest Services Unit welcomes visitors and students to the Center. A variety of agencies, including resident partners, State and Federal agencies and other associated public safety organizations, use the Center for training events. The unit is responsible for scheduling classrooms, the Physical Training Center, scenario training venues and residence halls.

To reserve a classroom or other space on campus, contact the Guest Services Administrator as listed on the Contact page. For information regarding reservations for our on-site dormitory-style lodging, please review the Lodging Reservation Request form.

Technical Services host a variety of websites and learning platforms. Staff provide onsite media communications services including:

  • Printed training materials and manual
  • Professional photography for training events, graduations and class photographs
  • Live streaming video production and editing for academy class graduations and award ceremonies
  • Capturing drone video or photography to incorporate into training sessions and evaluations;
  • Recording, producing and publishing virtual training and special events;
  • Creating informative video and training topics for staff and allied partners.
  • Classroom support and technical assistance with classroom technology and hosting virtual or hybrid training sessions.
  • Audio set up and support for classrooms and special events.

To contact our Support Services personnel, please visit the Contact Us page.