Leadership Development Institute
Today's public safety leaders face a formidable challenge. Ensuring the safety of our communities, in ways that are consistent with the United States Constitution and supported by the public, is no easy task. Our leaders in law enforcement and corrections face challenges that include complex issues, conflicting demands from the community, changes in technology, increasing diversity in our communities, generational differences in the workforce, limited resources, the attention of social media and other factors that increase the difficulty of the job. Our leaders must face these challenges and lead their agencies, personnel and communities in ways that not only provide safety and security, but do so in a manner that engenders public support.
The Leadership Development Institute is committed to helping develop public safety leaders who meet these challenges. As our name connotes, we view the work of developing leaders as a process that starts at the beginning of a career.While many of our programs are targeted at supervisors, we recognize that leadership can and should be developed and exhibited by all personnel, regardless of position or title.
We work closely with public safety leaders from throughout the state, across all disciplines of public safety, to ensure that we are addressing current leadership needs in the field. We also work with academic institutions and professional organizations such as the Maryland Correctional Administrators Association, the Maryland Sheriffs Association and the Maryland Chiefs of Police Association to produce programs for our students.
For more information on LDI programs, contact the LDI Administrator as listed on the Contact page, or send an email to mpctcldi.dpscs@maryland.gov.
Unless otherwise noted, registration for MPCTC-hosted courses can be completed by contacting your agency training coordinator to login to the Online Registration System to enroll. Questions regarding these courses, as well as non-client agency registration, can be directed to the Registrar as listed on the Contact Us Page.
LDI Training Opportunities:
LDI- Civilian Supervisor Training
PSETC Sykesville
Fee: 60.00
Approval Code: CIVIL
This 3-day course will provide civilian supervisors with ethical foundations of the role of a supervisor, provide practical application of interpersonal communications skills, give insight into Human Resources issues that supervisors are confronted with such as FMLA, ADA, EEO, Time & Attendance, and Absenteeism. Participants will learn about the value and importance of inclusivity and diversity in the workplace. The course will also focus on employment law, to include the formal process for discipline action and grievances. Supervisors will learn the basic steps of problem solving, conflict management, preparing a performance evaluation; and learn team-building skills.
Who should attend? The target audience for this course is civilian first line supervisors and/or civilian aspiring supervisors.
Who should not attend? Sworn law enforcement or correctional certified supervisors and/or administrators, those individuals are required to attend the mandated 5 day (35 hours) First Line Supervisor & Administrator Programs.
Please Note: This course is not approved for in-service hours. TBD names are due one month ahead of the course start date.
DPSCS personnel who are not assigned to an institution and/or do not have a training coordinator should email a signed registration form to Katie.Johnson@maryland.gov in order to enroll. All forms must have an approving signature in order to register the student. This can be an agency head, or unit supervisor – someone to authorize the student to take this course.
02/25/2025
- 02/27/2025
8:30am-4:30pm daily
DPSCS Personnel attend at no cost (maximum 10 students per session) / $60 for all other agencies
Agencies limited to
5 students per course date at this time. If you wish to place additional names on a waitlist in case the cap is lifted, please contact
Katie.Johnson@maryland.gov
ATTENTION!! This date has reached the maximum allowance for DPSCS enrollments!!
If a training coordinator wishes to place a student on the waitlist, please complete the Civilian Supervisor Program Waitlist Request Form.
04/22/2025
- 04/24/2025
8:30am-4:30pm daily
DPSCS Personnel attend at no cost (maximum 10 students per session) / $60 for all other agencies
Agencies limited to
5 students per course date at this time. If you wish to place additional names on a waitlist in case the cap is lifted, please contact
Katie.Johnson@maryland.gov
ATTENTION!! This date has reached the maximum allowance for DPSCS enrollments!! If a training coordinator wishes to place a student on the waitlist for DPSCS seats, please complete the Civilian Supervisor Program Waitlist Request Form.
06/23/2025
- 06/25/2025
8:30am-4:30pm daily
DPSCS Personnel attend at no cost (maximum 10 students per session) / $60 for all other agencies
Agencies limited to
5 students per course date at this time. If you wish to place additional names on a waitlist in case the cap is lifted, please contact
Katie.Johnson@maryland.gov
ATTENTION!! This date has reached the maximum allowance for DPSCS enrollments!! If a training coordinator wishes to place a student on the waitlist for DPSCS seats, please complete the Civilian Supervisor Program Waitlist Request Form.
08/26/2025
- 08/28/2025
8:30am-4:30pm daily
DPSCS Personnel attend at no cost (maximum 10 students per session) / $60 for all other agencies
Agencies limited to
5 students per course date at this time. If you wish to place additional names on a waitlist in case the cap is lifted, please contact
Katie.Johnson@maryland.gov
ATTENTION!! This date has reached the maximum allowance for DPSCS enrollments!! If a training coordinator wishes to place a student on the waitlist for DPSCS seats, please complete the Civilian Supervisor Program Waitlist Request Form.
10/20/2025
- 10/22/2025
8:30am-4:30pm daily
DPSCS Personnel attend at no cost (maximum 10 students per session) / $60 for all other agencies
Agencies limited to
5 students per course date at this time. If you wish to place additional names on a waitlist in case the cap is lifted, please contact
Katie.Johnson@maryland.gov
ATTENTION!! This date has reached the maximum allowance for DPSCS enrollments!! If a training coordinator wishes to place a student on the waitlist for DPSCS seats, please complete the Civilian Supervisor Program Waitlist Request Form.
12/15/2025
- 12/17/2025
8:30am-4:30pm daily
DPSCS Personnel attend at no cost (maximum 10 students per session) / $60 for all other agencies
Agencies limited to
5 students per course date at this time. If you wish to place additional names on a waitlist in case the cap is lifted, please contact
Katie.Johnson@maryland.gov
ATTENTION!! This date has reached the maximum allowance for DPSCS enrollments!! If a training coordinator wishes to place a student on the waitlist for DPSCS seats, please complete the Civilian Supervisor Program Waitlist Request Form.
LDI- Managing Multiple Priorities
PSETC Sykesville, MD
Fee: 30.00
Approval Code: P46734
This course is designed to enable the student, who works in an office setting, to learn about approaches to managing the many different priorities encountered in the workplace. Topics to be covered include tools and tips for prioritizing work, communicating needs and assessing urgency, and activities to highlight the importance of skillful time and priority management.
02/27/2025
8:30am-4:00pm
$30 for client agencies (
Includes DPSCS) / $50 for non-client agencies
Program Approval Information P46734 / C18388
Please note that each LDI program is limited to
5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact
Katie.Johnson@maryland.gov
LDI- First Line Supervisor Training
Various; see course posting for details
Fee: 150.00
Approval Code: P47316
The First-Line Supervisor program is a training program mandated by the Commissions for newly promoted or soon-to-be-promoted public safety supervisors. The participants must complete this program within 12 months of their promotion. The program spans over 5 days and is tailored to provide comprehensive training that focuses on critical skills such as problem-solving exercises, and realistic scenarios that simulate on-the-job challenges. These exercises are designed to equip participants with the skills to excel in their roles as first-line supervisors. To complete the program, students will be required to take daily quizzes on the topics covered. A minimum average score of 75% across all quizzes is necessary for passing. Additionally, maintaining at least a 90% attendance throughout the duration of the course is crucial to receive credit for the program.There is a strict deadline for registration of 1-week prior to the first day of class.
Important Notices:
- Agencies holding a seat with a yet to-be-determined student will need to enter the information TWO MONTHS prior to the course start date. If student information is not entered by this time, the hold will be automatically removed from the roster.
- The Date of Promotion to Current Rank is required to enroll in this course.
- Each LDI program is limited to 5 students per agency per class date. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
- If the class is full and a training coordinator wishes to place a student on the waitlist, please complete the First Line Supervisor Waitlist Request Form.
03/10/2025
- 03/14/2025
04/07/2025
- 04/11/2025
05/12/2025
- 05/16/2025
06/09/2025
- 06/13/2025
07/07/2025
- 07/11/2025
08/11/2025
- 08/15/2025
09/08/2025
- 09/12/2025
10/06/2025
- 10/10/2025
12/08/2025
- 12/12/2025
LDI- Managing Organizational Change
PSETC Sykesville
Fee: 30.00
Approval Code: P48511
This course is designed to provide public safety managers and supervisors with the tools to manage planned change in their teams and organizations. Participants will examine techniques to produce behavior that enables change, and strategies and models for dealing with resistance to change. This course stresses the role of communication in managing orderly change. Topics to be covered include Three-Phase Transition Model of Change, leadership tasks and responsibilities, change communication strategies, identifying and managing resistance to change, and change implementation tools.
03/13/2025
8:30am-4:00pm
$30 for client agencies (
Includes DPSCS) / $50 for non-client agencies
Program Approval Information P48511 / C18932
Please note that each LDI program is limited to
5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact
Katie.Johnson@maryland.gov
Speaker Series - Good Comes First
PSETC Sykesville
Fee: 25.00
Approval Code: NotApprv
The Maryland Police Training and Standards Commission (PTSC) in partnership with Public Safety Education & Training Center’s (PSETC) Leadership Development Institute (LDI) is excited to present the next event of our Speaker Series!
Good Comes First: Chris Edmonds and Mark S. Babbitt are well known for their engaging, experienced work on the stage, at conferences, and in meeting and boardrooms. Mark and Chris’ keynotes present their proven culture process, robust research, and client successes (and failures) with culture change—all delivered with humor and actionable inspiration. From start-up founders to non-profit directors to Fortune 100 CXOs, audience members learn a purposeful, positive, and productive company culture doesn’t happen by default; it only happens by design. Leaders routinely see 30 to 40 percent improvements in traditional business metrics like retention, employee engagement, customer service ratings, productivity and profits.
Mark and Chris, both recognized as Inc. Magazine’s “Top 100 Leadership Speakers,” have done more than 5,000 presentations for audiences as large as 2,500.
Click here to view the Flyer!
Registration and light refreshments will begin at 7:30am, and our speakers from 8:30am-3:00pm. Each attendee will also receive a copy of the Good Comes First book. After their presentation, Chris and Mark are delighted to sign copies of the book for those interested.
Please Note:The March 18th presentation is geared towards Command Staff and the ability to effectuate lasting and impactful change to workplace culture. Command Staff is defined for these purposes as Lieutenant and above for Law Enforcement and Chief of Security and above for Corrections. However, all are welcome on either day given that we wish to accommodate as many public safety professionals on the date that is best suited for their schedule.
For more information, please take some time to review the Speaker Biographies and the Presentation Information fliers.
03/18/2025
Please Note: Due to the pre-coursework for this course (approximately 1 hour of reading plus a short 10-question survey) the roster will lock 1-week prior to the course start date.
The March 18th presentation is geared towards Command Staff and the ability to effectuate lasting and impactful change to workplace culture. Command Staff is defined for these purposes as Lieutenant and above for Law Enforcement and Chief of Security and above for Corrections. However, all are welcome on either day given that we wish to accommodate as many public safety professionals on the date that is best suited for their schedule.
03/19/2025
Please Note: Due to the pre-coursework for this course (approximately 1 hour of reading plus a short 10-question survey) the roster will lock 1-week prior to the course start date.
The March 18th presentation is geared towards Command Staff and the ability to effectuate lasting and impactful change to workplace culture. Command Staff is defined for these purposes as Lieutenant and above for Law Enforcement and Chief of Security and above for Corrections. However, all are welcome on either day given that we wish to accommodate as many public safety professionals on the date that is best suited for their schedule.
LDI- Employee Engagement & Motivation
PSETC Sykesville
Fee: 30.00
Approval Code: P50382
This course for managers and supervisors is designed to provide instruction on how to engage employees in a way that will motivate and retain them, and contribute to a successful work environment. Topics to be covered include the importance of engagement, types of motivation, rewards and recognition, motivating remote employees to keep them focused and engaged, and interpersonal relationships.
03/18/2025
8:30am-4:00pm
$30 for client agencies (
Includes DPSCS) / $50 for non-client agencies
Program Approval Information P50382/C19977
Please note that each LDI program is limited to
5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact
Katie.Johnson@maryland.gov
LDI- First Line Administrator Training
PSETC Sykesville
Fee: 150.00
Approval Code: P46691
This First Line Administrator Training Program is required by the Police and Correctional Training Commissions for all police and correctional personnel assigned or promoted into their department’s first line administrator rank. It meets all Mandated training objectives for First Line Administrators.
The program facilitates the understanding of effective management and leadership. Instructors guide students through scenario-based learning and problem identification and resolution that is geared to supporting the student’s success in their role as a First Line Administrator. The testing method for this program will be a daily quiz on topics taught each day. Students must score 75% or higher average among all the quizzes and maintain at least a 90% attendance in order to receive credit for the class.There is a strict deadline for registration of 1-week prior to the first day of class.
Important Notices:
- Agencies holding a seat with a yet to-be-determined student will need to enter the information TWO MONTHS prior to the course start date. If student information is not entered by this time, the hold will be automatically removed from the roster.
- The Date of Promotion to Current Rank is required to enroll in this course.
- Each LDI program is limited to 5 students per agency per class date. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
- If the class is full and a training coordinator wishes to place a student on the waitlist, please complete the First Line Administrator Waitlist Request Form.
03/24/2025
- 03/28/2025
05/19/2025
- 05/23/2025
07/21/2025
- 07/25/2025
09/22/2025
- 09/26/2025
8:30am - 4:30pm
Cost: $150 for client agencies / $210 for non-client agencies (DPSCS=no cost).
11/17/2025
- 11/21/2025
8:30am - 4:30pm
Cost: $150 for client agencies / $210 for non-client agencies (DPSCS=no cost).
LDI- Customer Service
PSETC Sykesville
Fee: 30.00
Approval Code: P45225
This course is designed to enable public safety practitioners to learn to deal directly with customers. The course will examine a methodology for handling customer objections and the skills required to provide solutions to service issues and problems with upset individuals. Topics to be covered include types of difficult customers, assessing customer discontent, strategies for dealing with upset customers, and balancing organization and customer interests.
03/31/2025
Moved from 10/15 as of 10/17 after cancellation on 10/10.
8:30am-4:00pm
$30 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P45225 / C17843
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
LDI- Communication Skills and Interpersonal Interaction
PSETC Sykesville
Fee: 30.00
Approval Code: P46738
This course focuses on understanding and improving the communication and interpersonal skills central to a supervisor’s effective interactions with their subordinates, peers and management. A model of the communication process is presented and selected communication skills are explored. A personality profile instrument is introduced, and the concept of personality type and its applications in improving interpersonal effectiveness are examined.
04/01/2025
8:30am-4:00pm
$30 for client agencies (
Includes DPSCS) / $50 for non-client agencies
Program Approval Information P46738 / C18395
Please note that each LDI program is limited to
5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact
Katie.Johnson@maryland.gov
LDI- DiSC for Improved Communication & Collaboration
PSETC Sykesville
Fee: 40.00
Approval Code: P50157
This course is designed to assist managers in developing the knowledge and skills to use the DiSC personality profile instrument to promote individual growth and group effectiveness. Topics to be covered include personality, personality assessment, the DiSC instrument, personal profile, DiSC patterns, using DiSC to promote individual development, and using DiSC to promote group effectiveness.
04/08/2025
8:30am-4:00pm
$40 for client agencies (
Includes DPSCS) / $60 for non-client agencies
Program Approval Info P50157 / C19893
LDI- Managing Across Generations
PSETC Sykesville
Fee: 30.00
Approval Code: P48510
This course is designed to explore the needs of the multi-generational workforce, with a focus on differences between generations to improve understanding and workplace productivity. Topics include: workplace attitudes and expectations, generational values, power structures and hierarchy, and managing multiple generations in the workplace.
04/14/2025
Rescheduled from 9/30 as of 10/25.
8:30am-4:00pm
$30 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P48510 / C18931
LDI- Transitioning from Officer to Supervisor
PSETC Sykesville
Fee: 30.00
Approval Code: P47847
This course is designed to assist law enforcement and public safety personnel with the opportunity to obtain an understanding of the new responsibilities, liabilities, and the changes that come with the conversion from officers to supervisors. Topics to be covered include: the principles of leadership, team building inside and outside of the facilities, problem resolution and decision making, and new responsibilities.
04/15/2025
8:30am-4:00pm
$30 for client agencies (
Includes DPSCS) / $50 for non-client agencies
Program Approval Information P47847 / C18809
Please note that each LDI program is limited to
5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact
Katie.Johnson@maryland.gov
LDI- Coaching for Enhanced Performance
PSETC Sykesville
Fee: 30.00
Approval Code: P48514
This course is designed to enable the student to learn approaches and techniques for business coaching to enhance employee job performance that they can apply in their position as a manager or supervisor. Topics to be covered include: coaching versus training, coaching cycles, goal setting, coaching relationships, and the importance of communication.
04/29/2025
Moved from 1/7 as of 1/14 after cancellation on 1/2.
8:30am-4:00pm
$30 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P48514 / C18935
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
LDI- Diversity and Cultural Awareness Sensitivity
PSETC Sykesville
Fee: 30.00
Approval Code: P48673
This course is designed to assist participants, who are workers in a professional environment, in improving their sensitivity to, awareness, and appreciation of diversity in the workplace. Topics include: Culture, the ways in which attitudes and beliefs impact perceptions, the forms and impacts of diversity in the workplace, methods to promote an inclusive work environment, and ways to improve cross-cultural communications.
05/01/2025
8:30am-4:00pm
$30 for client agencies (
Includes DPSCS) / $50 for non-client agencies
Program Approval Information P48673 / C19432
Please note that each LDI program is limited to
5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact
Katie.Johnson@maryland.gov
LDI- Effective Negotiation Skills
PSETC Sykesville
Fee: 30.00
Approval Code: P48618
This course is designed to enable the student to learn about the nature of conflict and to develop negotiation skills needed to resolve disputes when the desires of two individuals or groups appear incompatible. Topics to be covered include the nature of conflict and its sources, problem solving techniques in conflict situations, negotiation styles and skills for situational applications and conflict resolution.
05/13/2025
8:30am-4:00pm
$30 for client agencies (
Includes DPSCS) / $50 for non-client agencies
Program Approval Information P48618 / C19149
Please note that each LDI program is limited to
5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact
Katie.Johnson@maryland.gov
LDI- Candid Conversations about Race
PSETC Sykesville
Fee: 30.00
Approval Code: P50380
This course is designed to allow the participants, who are law enforcement and public safety professionals, to learn about and become more aware of the complexities involved in conversations surrounding race and culture. Topics to be covered include culture and cultural script, data and trends in America, race in America, terminology, privilege, anti-racism, and courageous conversations.
05/27/2025
Moved from 11/7/24 as of 10/28/24.
8:30am-4:00pm
$30 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P50380/C19949
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
LDI- EEO and ADA for Managers and Supervisors
PSETC Sykesville
Fee: 30.00
Approval Code: P50479
This course for managers and supervisors is designed to provide fundamental legal and policy information regarding Equal Employment Opportunity (EEO) and the Americans with Disabilities Act (ADA) and reasonable accommodations, as well as to define their roles and responsibilities in the areas. Topics to be covered include: federal and State of Maryland laws and policies regarding EEO and ADA; defining discrimination, harassment, disability, protected cases, and reasonable accommodation; and the roles and responsibilities of managers and supervisors relating to EEO and ADA.
06/03/2025
8:30am-4:00pm
$30 for client agencies (
Includes DPSCS) / $50 for non-client agencies
Program Approval Information P50479 / C19992
Please note that each LDI program is limited to
5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact
Katie.Johnson@maryland.gov
