Leadership Development Institute
Today's public safety leaders face a formidable challenge. Ensuring the safety of our communities, in ways that are consistent with the United States Constitution and supported by the public, is no easy task. Our leaders in law enforcement and corrections face challenges that include complex issues, conflicting demands from the community, changes in technology, increasing diversity in our communities, generational differences in the workforce, limited resources, the attention of social media and other factors that increase the difficulty of the job. Our leaders must face these challenges and lead their agencies, personnel and communities in ways that not only provide safety and security, but do so in a manner that engenders public support.
The Leadership Development Institute is committed to helping develop public safety leaders who meet these challenges. As our name connotes, we view the work of developing leaders as a process that starts at the beginning of a career.While many of our programs are targeted at supervisors, we recognize that leadership can and should be developed and exhibited by all personnel, regardless of position or title.
We work closely with public safety leaders from throughout the state, across all disciplines of public safety, to ensure that we are addressing current leadership needs in the field. We also work with academic institutions and professional organizations such as the Maryland Correctional Administrators Association, the Maryland Sheriffs Association and the Maryland Chiefs of Police Association to produce programs for our students.
For more information on LDI programs, contact the LDI Administrator as listed on the Contact page, or send an email to mpctcldi.dpscs@maryland.gov.
Unless otherwise noted, registration for MPCTC-hosted courses can be completed by contacting your agency training coordinator to login to the Online Registration System to enroll. Questions regarding these courses, as well as non-client agency registration, can be directed to the Registrar as listed on the Contact Us Page.
LDI Training Opportunities:
PSETC Sykesville
Fee: 35.00
Approval Code: P50382
This course for managers and supervisors is designed to provide instruction on how to engage employees in a way that will motivate and retain them, and contribute to a successful work environment. Topics to be covered include the importance of engagement, types of motivation, rewards and recognition, motivating remote employees to keep them focused and engaged, and interpersonal relationships.
Course in the process of being rescheduled!
8:30am-4:00pm
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P50382/C19977
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
PSETC Sykesville
Fee: 150.00
Approval Code: P51566
This First Line Administrator Training Program is required by the Police and Correctional Training Commissions for all police and correctional personnel assigned or promoted into their department’s first line administrator rank. It meets all Mandated training objectives for First Line Administrators.
The program facilitates the understanding of effective management and leadership. Instructors guide students through scenario-based learning and problem identification and resolution that is geared to supporting the student’s success in their role as a First Line Administrator. The testing method for this program will be a daily quiz on topics taught each day. Students must score 75% or higher average among all the quizzes and maintain at least a 90% attendance in order to receive credit for the class.There is a strict deadline for registration of 1-week prior to the first day of class.
Important Notices:
- Agencies holding a seat with a yet to-be-determined student will need to enter the information TWO MONTHS prior to the course start date. If student information is not entered by this time, the hold will be automatically removed from the roster.
- The Date of Promotion to Current Rank is required to enroll in this course.
- Each LDI program is limited to 5 students per agency per class date. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
- If the class is full and a training coordinator wishes to place a student on the waitlist, please complete the First Line Administrator Waitlist Request Form.
8:30am - 4:30pm
Cost: $150 for client agencies / $210 for non-client agencies (DPSCS=no cost).
Program Approval Information P51566 / C20424
8:30am - 4:30pm
Cost: $150 for client agencies / $210 for non-client agencies (DPSCS=no cost).
Program Approval Information P51566 / C20424
PSETC Sykesville
Fee: 35.00
Approval Code: P51690
This course is designed to enable public safety practitioners to learn to deal directly with customers. The course will examine a methodology for handling customer objections and the skills required to provide solutions to service issues and problems with upset individuals. Topics to be covered include types of difficult customers, assessing customer discontent, strategies for dealing with upset customers, and balancing organization and customer interests.
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P51690 / C20469
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P51690 / C20469
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P51690 / C20469
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
Various; see course posting for details
Fee: 150.00
Approval Code: P47316
The First-Line Supervisor program is a training program mandated by the Commissions for newly promoted or soon-to-be-promoted public safety supervisors. The participants must complete this program within 12 months of their promotion. The program spans over 5 days and is tailored to provide comprehensive training that focuses on critical skills such as problem-solving exercises, and realistic scenarios that simulate on-the-job challenges. These exercises are designed to equip participants with the skills to excel in their roles as first-line supervisors. To complete the program, students will be required to take daily quizzes on the topics covered. A minimum average score of 75% across all quizzes is necessary for passing. Additionally, maintaining at least a 90% attendance throughout the duration of the course is crucial to receive credit for the program.There is a strict deadline for registration of 1-week prior to the first day of class.
Important Notices:
- Agencies holding a seat with a yet to-be-determined student will need to enter the information TWO MONTHS prior to the course start date. If student information is not entered by this time, the hold will be automatically removed from the roster.
- The Date of Promotion to Current Rank is required to enroll in this course.
- Each LDI program is limited to 5 students per agency per class date. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
- If the class is full and a training coordinator wishes to place a student on the waitlist, please complete the First Line Supervisor Waitlist Request Form.
Cost: $150 for client agencies / $210 for non-client agencies (DPSCS=no cost).
Program Approval Information P47316 / C18641
Cost: $150 for client agencies / $210 for non-client agencies (DPSCS=no cost).
Program Approval Information P47316 / C18641
PSETC Sykesville
Fee: 100.00
Approval Code: P47379
Attention: Please review all information carefully before requesting enrollment. Applicants not adhering to the requirements will be denied the seat until prerequisites are met.
The 35-hour Basic Instructor Training Program is designed for individuals who are interested in learning the basics of instruction. This course will give the students the basic skills to teach general topics, including the use of basic PowerPoint, as well as communication and presentation skills. The students will become familiar with the purpose of learning objectives and the components of a lesson plan. This is primarily a presentation skills class. Completion of this course satisfies either the Police Training & Standards Commission or the Correctional Training Commission Instructor Certification training requirements.
Mandatory Prerequisites:
- For each enrollee, the agency head or training coordinator must submit an email to Katie.Johnson@maryland.gov stating the student name, course date enrolled and a 2-3 sentence description of why the student requires the training. Justification should include where the student will be teaching (academy or in-service) and how many hours per program.
- This course is limited to 3 students per agency. Agencies wishing to substitute a student will still need to provide the above justification. Walk-in substitutions will not be admitted without a signed justification from the agency head or training coordinator. Also, agencies holding a seat with a yet to-be-determined student will need to send in the justification at least 2 months prior to the course start date. If a student name and justification are not received by this time, the hold will be automatically removed from the roster.
- Please Note: MPCTC Instructor Certification is only required for those individuals who will be teaching more than 3 hours in any one MPCTC approved training program. An individual who provides 3 hours or less of instruction for a Commission-approved training course is exempt from the requirement to have instructor certification required under COMAR. Additional conditions and details on obtaining full Instructor Certification as required by MPCTC can be found here: mpctc.dpscs.maryland.gov/approval.htm
- All applicants for the MPCTC Basic Instructor Training Program must receive approval from their home agency in order to register for this training (online registration implies approval). Students wishing to attend the course outside of authorization from their agency will not be permitted.
- Applicants from any non-client agencies will be admitted to the class only if there are vacant seats remaining within 1 week of the first day of training. Client Agencies are Maryland certified agencies under the regulated authority of the Maryland Police and Corrections Training Commissions (MPCTC). Interested persons can email a signed registration form to Katie.Johnson@maryland.gov to be added to the non-client waitlist. All forms must have an approving signature in order to register the student. This can be an agency head, supervisor, or training coordinator – someone to authorize the student to take this course. MD Police & Correctional Training Commissions requires credit card information in order to process non-client enrollments (Visa or MasterCard).
WAITLIST NOTE: If the class is full and a training coordinator wishes to place a student on the waitlist, please complete the Basic Instructor Waitlist Request Form.
$100 for client agencies / $150 for non-client agencies (DPSCS = no cost)
Program Approval Information P47379/ C18683
$100 for client agencies / $150 for non-client agencies (DPSCS = no cost)
Program Approval Information P47379/ C18683
This course was converted from the 8-day program to the 5-day program as of 1/30/25. Enrolled students and their agencies were alerted at the time.
8:30am-4:30pm
$100 for client agencies / $150 for non-client agencies (DPSCS = no cost)
Program Approval Information P47379/ C18683
PSETC Sykesville
Fee: 60.00
Approval Code: CIVIL
This 3-day course will provide civilian supervisors with ethical foundations of the role of a supervisor, provide practical application of interpersonal communications skills, give insight into Human Resources issues that supervisors are confronted with such as FMLA, ADA, EEO, Time & Attendance, and Absenteeism. Participants will learn about the value and importance of inclusivity and diversity in the workplace. The course will also focus on employment law, to include the formal process for discipline action and grievances. Supervisors will learn the basic steps of problem solving, conflict management, preparing a performance evaluation; and learn team-building skills. Who should attend? The target audience for this course is civilian first line supervisors and/or civilian aspiring supervisors. Who should not attend? Sworn law enforcement or correctional certified supervisors and/or administrators, those individuals are required to attend the mandated 5 day (35 hours) First Line Supervisor & Administrator Programs. Please Note: This course is not approved for in-service hours. TBD names are due one month ahead of the course start date. DPSCS personnel who are not assigned to an institution and/or do not have a training coordinator should email a signed registration form to Katie.Johnson@maryland.gov in order to enroll. All forms must have an approving signature in order to register the student. This can be an agency head, or unit supervisor – someone to authorize the student to take this course.
DPSCS Personnel attend at no cost (maximum 10 students per session) / $60 for all other agencies
Agencies limited to 5 students per course date at this time. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
ATTENTION!! This date has reached the maximum allowance for DPSCS enrollments!! If a training coordinator wishes to place a student on the waitlist for DPSCS seats, please complete the Civilian Supervisor Program Waitlist Request Form.
DPSCS Personnel attend at no cost (maximum 10 students per session) / $60 for all other agencies
Agencies limited to 5 students per course date at this time. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
ATTENTION!! This date has reached the maximum allowance for DPSCS enrollments!! If a training coordinator wishes to place a student on the waitlist for DPSCS seats, please complete the Civilian Supervisor Program Waitlist Request Form.
PSETC Sykesville
Fee: 35.00
Approval Code: P51474
This course is designed to enable the student to learn supervisory skills. Students will learn various techniques to modify work-related behavior and to motivate employees. Topics include: listening skills; communication skills; problem solving models; past leaders and leadership styles; documentation.
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P51474 / C20399
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
PSETC Sykesville
Fee: 35.00
Approval Code: P45232
This course, for managers and supervisors or aspiring supervisors, is designed to teach the basics of servant leadership and differences between the traditional power model of leading and a servant led model, relating to equity and sustainability in decision-making. Topics to be covered include purpose behind servant leadership, the business case for servant leadership, and how servant leadership can lead to higher engagement, more trust, and stronger relationships with stakeholders, leading to high velocity decision making.
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
PSETC Sykesville
Fee: 35.00
Approval Code: P51473
This course is designed to enable the student to learn the skills for effectively resolving conflict and confrontation in the workplace. This course examines a variety of resolution styles and negotiation techniques to plan and resolve interpersonal conflict with co-workers and staff. Topics to be covered include resolution and management styles, negotiation skills and techniques, causes and effects of conflict, and benefits of conflict management.
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P51473 / C20398
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
PSETC Sykesville
Fee: 35.00
Approval Code: Pending
This course is designed to enable the student, who is a manager or supervisor, to learn how to foster an environment that encourages creative problem solving and improvement and creating a healthy workplace where employees can constantly work to improve the way things are done. Topics to be covered include incorporating critical thinking elements throughout the workday, fostering questions and open discussion, creating diversity in work groups and discussions, and creating time to evaluate situations in order to make better decisions.
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
PSETC Sykesville
Fee: 35.00
Approval Code: P46737
In this course, you will learn how to identify and understand your best emotional response to stress, how to better communicate under stress, make better decisions, and reduce burn-out in even the most challenging positions.
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P46737 / C18386
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
PSETC Sykesville
Fee: 35.00
Approval Code: P50132
This course is designed to identify habitual actions in the workplace that make it difficult for others to accomplish their work in a peaceful, timely fashion. Actions to prevent or manage difficult situations will be explored and techniques will be practiced.
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P50132 / C19891
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
PSETC Sykesville
Fee: 35.00
Approval Code: P48510
This course is designed to explore the needs of the multi-generational workforce, with a focus on differences between generations to improve understanding and workplace productivity. Topics include: workplace attitudes and expectations, generational values, power structures and hierarchy, and managing multiple generations in the workplace.
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P48510 / C18931
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
PSETC Sykesville
Fee: 35.00
Approval Code: P50382
This course is designed to allow the participants, who are law enforcement and public safety professionals, to learn about and become more aware of the complexities involved in conversations surrounding race and culture. Topics to be covered include culture and cultural script, data and trends in America, race in America, terminology, privilege, anti-racism, and courageous conversations.
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P50382/C19977
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
PSETC Sykesville
Fee: 35.00
Approval Code: P48511
This course is designed to provide public safety managers and supervisors with the tools to manage planned change in their teams and organizations. Participants will examine techniques to produce behavior that enables change, and strategies and models for dealing with resistance to change. This course stresses the role of communication in managing orderly change. Topics to be covered include Three-Phase Transition Model of Change, leadership tasks and responsibilities, change communication strategies, identifying and managing resistance to change, and change implementation tools.
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P48511 / C18932
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
PSETC Sykesville
Fee: 35.00
Approval Code: P51810
This course is designed to enable the student to build and lead high performing teams in their position as manager or supervisor. Topics to be covered include: the basics of team dynamics, the stages of team formation, motivating teams, how to utilize individual strengths to bring out the best in all team members, using coaching and reinforcing skills as a catalyst for high performance and continuous improvement, and collaboration techniques.
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P51810 / C20500
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
PSETC Sykesville
Fee: 75.00
Approval Code: Pending
This course is designed to introduce the student to the Myers-Briggs Type Indicator and its application in a business environment. Topics to be covered include personality type, type and organizations, your type and your work, your type and others at work.
$75 for client agencies (Includes DPSCS) / $100 for non-client agencies
Requires minimum of 20 students to run this program.
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
PSETC Sykesville
Fee: 35.00
Approval Code: P48514
This course is designed to enable the student to learn approaches and techniques for business coaching to enhance employee job performance that they can apply in their position as a manager or supervisor. Topics to be covered include: coaching versus training, coaching cycles, goal setting, coaching relationships, and the importance of communication.
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P48514 / C18935
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
PSETC Sykesville, MD
Fee: 35.00
Approval Code: Pending
This course is designed to enable the student, who works in an office setting, to learn about approaches to managing the many different priorities encountered in the workplace. Topics to be covered include tools and tips for prioritizing work, communicating needs and assessing urgency, and activities to highlight the importance of skillful time and priority management.
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
PSETC Sykesville
Fee: 35.00
Approval Code: Pending
This course is designed to enable the student to develop personal leadership skills and enhance their ability to develop effective, productive workplace relationships that they can apply in their position as manager or supervisor. Topics to be covered include: defining emotional intelligence (EQ), personal competence, and social competence; self-awareness; and techniques to more effectively manage one’s self and their working relationships.
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
PSETC Sykesville
Fee: 35.00
Approval Code: Pending
This course is designed to enable the student to learn the art of effective management and supervision. Topics to be covered include essential roles and responsibilities of a manager, leadership, motivational and team-building skills, techniques and strategies for communication, and conflict resolution.
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
PSETC Sykesville
Fee: 35.00
Approval Code: P47847
This course is designed to assist law enforcement and public safety personnel with the opportunity to obtain an understanding of the new responsibilities, liabilities, and the changes that come with the conversion from officers to supervisors. Topics to be covered include: the principles of leadership, team building inside and outside of the facilities, problem resolution and decision making, and new responsibilities.
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P47847 / C18809
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
PSETC Sykesville
Fee: 35.00
Approval Code: P48512
This course is designed to enable students to examine the benefits of creating and sustaining high performance teams. Participants will review the stages of team development and the approaches managers must take to motivate their teams. The course will focus on the importance and contribution of communication in successful teams. Topics to be covered include the stages of team development, tasks and responsibilities of team leaders and members, thinking styles and teams, and meeting facilitation.
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P48512 / C18933
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
PSETC Sykesville
Fee: 35.00
Approval Code: P48673
This course is designed to assist participants, who are workers in a professional environment, in improving their sensitivity to, awareness, and appreciation of diversity in the workplace. Topics include: Culture, the ways in which attitudes and beliefs impact perceptions, the forms and impacts of diversity in the workplace, methods to promote an inclusive work environment, and ways to improve cross-cultural communications.
$35 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P48673 / C19432
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov